Privacy Policy

Privacy Policy

Overview
River Kids Children’s Charity is committed to protecting your privacy when you use our services.  In this policy we explain how and why we collect your information, what we do with it and what controls you have over our use of it.

From time to time, we add or change functions, features or products to our Web Site or add or change Services.  This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy.  As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.

Any questions regarding our Privacy Policy should be directed to River Kids Children’s Charity at admin@riverkids.org.uk or via our ‘Contact Us‘ page.

Your acceptance of these Privacy Policy terms
By using this site or any of our Services accessed through it, you unconditionally agree to be bound by this Privacy Policy.

What data do we collect and how do we use it?
River Kids Children’s Charity collects and processes information about you in order to:

(i) identify registered and logged-in users each time they visit the Web Site or wish to have a Service provided;
(ii) process orders or applications submitted by you;
(iii) improve our Services and Web Site; and
(iv) send you information we think you may find useful, including information about our products and services.

You may be asked, either when you register with us, or at other times, for information about yourself, such as your name, email address, postal address and telephone number.  For printing services you will also need to upload images to our Web Site.  In addition, when you order certain goods or services from our Web Site, you will be transferred to our third party provider of payment services, where details including your credit/payment card number and expiration date will be processed.

You are under no obligation to provide this information, but if you don’t then we may not be able to provide you with certain services or personalise your experience and tailor our Services for you (for example, tell you about our special offers).

Log files/IP address
When you visit our Web Site, we automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server.  We may use IP addresses to help us administer our Web Site and to collect broad demographic information for aggregate use.  We do not link IP addresses to personally identifiable information.

Non personal information
We may automatically collect non-personal information about you such as type of internet browser you use or the site from which you linked to our Web Site.  You cannot be identified from this information and it is only used to assist us in providing an effective service on our Web Site.